Again excellent quality and service, God Bless you Rudy.
Has alot of potential to a be a really good company. My customer service was a great Rudy did an excellent in correcting my issues but I really wish there wasn't any issues needing correcting. If a better quality leather was used along with his craftsmanship I would be able to give this company 5 stars.
One star only because zero stars was not an option. After 4 months I still do not have what I ordered, although I am out $250. After numerous phone calls and emailing pictures of my desired holster, I was assured of high quality. Finally got a delivery after about 8 weeks the item was sent, but not made as requested. More phone calls, more pictures sent (because the vendor could not find the originals) I was assured that within 5 days I would have what I ordered. One month later, I still do not have what I ordered. DO NOT DEAL WITH THIS GUY!!! I have requested a refund, but I am not holding my breath.
Several years ago (2011) I ordered a belt holster for my Wilson Combat custom build....got the holster within a week (it was so fresh that I had to hang it in front of a fan for a few hours as it was still slightly tacky) PERFECT fit and quality!!! I could not ask for any more. If you want top tier quality for pretty much what you would pay Galco for (nothing against them, but Rudy does custom work) Call Rudy, you will NOT be disappointed..
The holster is excellent quality and fit and was delivered earlier than expected and was not a holster he had made before. I have holsters from High Noon, Wright Leather, Cross Breed, and others and the quality and wait time beats then all and the price is comparable or better. I will be ordering more holsters to replace holsters I already have.
As you can see in the photos, the speed-loader pouch doesn't close and the pistol falls out of the holster. It was also supposed to be made out of alligator skin.
I filed a complaint with the Better Business Bureau (check their site, there are several similar, unresolved complaints about this company) and it went unresolved. So now I'm out over $400 and I have a useless holster and speed-loader pouch sitting in a box, taking up space.
Need a holster for a S&W M&P Shield with LG-489G Crimson Trace Laser, Black Hills Leather is the place to go.
I ordered a custom holster and speed-loader pouch from Black Hills Leather back in December of 2015. I spoke to Rudy directly and we emailed back and forth and I sent him detailed measurements and photos. Seven months later (July 2016) they finally arrived but were the wrong material and the wrong sizes. I called Rudy and he told me to send them back and he would either fix them or refund them. Instead, he shipped them back to me in the same unopened box and told me that I needed a return authorization number so I asked for a return authorization number and he told me that there was nothing wrong with the holster or speed-loader pouch.
Black Hills Leather Custom Leather Holsters For Guns And Phones is a US Store based in Laredo, Texas. Black Hills Leather Custom Leather Holsters For Guns And Phones is located at 410 W Aurora Dr, Laredo, TX 78041, USA.
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