Terrible Service. I went in during my lunch break and there was approximately 7 representatives all busy and an extra 3 or 4 customer support reps flirting and chatting away with each other. I wasn't greeted or assisted until maybe 10 minutes I was there only to be told there was a sign in sheet. Giving them the benefit of the doubt, I waited around and in the 45 minutes I was there, only one other person received assistance. I understand it was busy but I've worked in retail, and it didn't like look they cared too much about their customer's experience. Next time, save yourself some time and avoid a headache, go to the one on the loop.
A bit of a wait sometimes, but the staff is always helpful.
If u love being lied to and given the run around, come here... Everyone will help u out with a run around and lies!!! I ordered an Apple Watch with the impression that i would get it with in a couple of days apparently i have to wait almost a month for my watch THANKS SPRINT AGENTS... THANKS FOR THE DISAPPOINTMENT
Bad customer service. Joking between associates while being with a customer. Changed associate and we closed a deal, both sides winning. If not, it would have been a 5 star. Customer service and interaction with customers should be a priority.
I love the staff here. We are truck drivers and I wait till I can return to Laredo TX to have my phone worked on. Very capable staff.
Sprint Store is a US Electronics Store based in Laredo, Texas. Sprint Store is located at 201 W Del Mar Blvd #2, Laredo, TX 78041, USA.
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