Coustomer Service is the worst!!!!! Stud around for 45 minutes waitting for the "Tech" person to do a diagnostic test on a lap top. He was "helping other coustomers" selling a deck. REALLY!!!!! THE REST OF THE EMPLOYEES WERE STANDING AROUND DOING NOTHING!!!!
Worst customer service the longest line with one person helping people. 3 others were just hanging out dazing into space.
Great customer service and etiquette!!!!! Same cant be said about some customers. Even though there are mostly young employees they manage with all the store tasks.
Incompetente management and customer service. All the personal cannot perform the simplest of tasks. I went to use the only self printer they have. Because of past experiences I rather do everything my self and not bother with employees. That day the printer had a paper jam. So I had to make the line to be helped. Waited until was my turn. I tell the employees to fix the printer and to give me photography paper and the employee sarcastically told me that that was not the name of the paper. I ignored him and I asked politely to fix the paper jam in the printer. He takes a lock at it turns it of and tells to make him a favor and turn the printer back again after a minute. He left me their and started to take care of some one else. He never came back or checked on me again. After some time of standing there I ask if I was going to be helped. Then another employee told me that the printer was not working and that he would help me. Then I go whit him to be help, but then he tells me he can't make the prints, becarse, it is not my work and that the images are braking the copy right law. I tell him that it not braking any law, because is all my work. Then he seed that I was not capable of making that kind of profesional artwork. To that point I left him to and proceeded to make a complain to manager. I spoke whit a female manager that did not want to give me her full name. After explaining my frustration whit the employees she tells me she can't do nothing about it. She then decided to change the conversation by telling me that people are starting to complain more and that she can not make everyone happy. I tell her why are you blaming me and or other customers, you are the incompetent manager that do not have the experience to fix the paperjam by canceling the past order in the printer. And those not know haw to fallow proper rules and regulations. Then she seed if I did not like it I could go she tells me to another print store. Then she resides a call and tells me she needs to leave. I ask her wear was she going? And she seed she had to go open a door. I told her that she is was not done and had not fixed my problem. She ignored and left me their and she never came back or give me an apology. I decided to leve the store and I waisted a full hour of my day. This is not the first time I had this kind of tretment. Theirs a male manager whit a mustache that has giving me this kind of treatment in the past. Is not one managers or emplee is all of them. I have 10years of being a professional artist and graphic designer and never in my life I have seen such incompetent store. None of them know the basics of graphic design, computer skills and customer service. I had a horrible experience and fill relly disappointed.
Office Depot is a US Electronics Store based in Laredo, Texas. Office Depot is located at 5718 N San Bernardo Ave, Laredo, TX 78041, USA.
Please contact with Office Depot using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Office Depot opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Electronics Store in Laredo