Horrible experience, waited 20 min for my daughter to pick out 2 shirts. While waiting, I observed customers being checked out on both sides of the counter. After again waiting for my daughter to try on the shirts, I proceeded to get in line for the check out. After waiting another 5 min or so in line, I got to the front and the lady running the register tells me that the line is now on the other side. We just left without making any purchase. Never thought I would say this, but I think it was because I was white. I believe she was the manager. I'll be calling corporate HQ. Thanks for an unpleasant experience!
One if the worst place to go shop the clothing is great but the environment and customers services is the worst I have ever experienced I have never felt so small till then, the manger has the most ugliest attitude. She has no manners no self-respect for her employees or the company. She rings me up and is only tossing my clothing left and right when I address it to her her response is if I don't like it rude 21 is down the hall. My money is as green as anyone who walk in or works as hard as I do.this has not been the 1st time u see her be ugly. I'm patient respectful and take alot for my wife not to flip out. I hope corporate really does see this comments and does something about it, I wouldn't want my wife to take care of you guys business. Sofia I believe is her name. NEVER WILL I COME BACK TO SHOP HERE AGAIN NEVER
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American Eagle Outfitters is a US Clothing Store based in Laredo, Texas. American Eagle Outfitters is located at 5300 San Dario Ave Suite 133, Laredo, TX 78041, USA.
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